Frequently asked questions
Ordering
How do I place an order?
Order right here on our site!
Do you cater parties?
Uhmmmm Heck Yes! You can either order your party trays right here on the site, or if you'd like your party cookies as a party favor individually wrapped, please email us at bigsoftyscookies@gmail.com
Do you offer gluten free cookies?
Yes we can make your order gluten free! You can anticipate an upcharge of $2.50 per 1/2 dozen.
Do you offer vegan cookies?
We are working on this experience! Of course, we want you to indulge in the elevated flavors of our gourmet cookies, and want to insure the best quality possible. Stay tuned!
Shipping
Do you ship internationally?
Sadly, no. We are based in Subang Jaya, Malaysia and cannot ship out of the country just yet :)